Theroyalbpo(smc-pvt) Ltd understands that your privacy is important and that you care about how your data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way, that is consistent with our obligations and your rights under the law.

Effective Date: 07/08/2024

1-General

Our privacy policy is designed to provide greater transparency into our privacy practices and principles while processing your personal information. This privacy policy describes the treatment of certain Personal Information provided by you or collected by us on our website www.theroyalbpo.com, where this privacy policy is posted.

By using our Services, you are hereby consenting to collecting your information by us. The information in some cases may include Personal Information and Sensitive Personal Information too. You will be required to click on the box below, confirming your acceptance of this Privacy Policy.

2-Legal basis for collecting information

We collect certain Information because it is necessary for us to be able to provide and administer the Service and its features. Such data is processed based on your consent. To the extent that processing is carried out based on consent, it is for you to give such consent and you may at any time, wholly or partly, withdraw your consent.

3-Type of Information that we collect

We collect the following information as and when you access and use the Services as set out below:

Location information.

• Personal details: name, address, contact number, email address.

4-How and Why We Collect Your Information

We collect information through technology, such as cookies and web beacons. The information we learn from customers helps us personalize and continually improve your experience of the Services as set out below:

• Help us better understand your interests and needs, and improve the Services.
• Market and customer analysis, market research, statistics, business monitoring, and business and methodological development for our website.
• Engage analysis, research, and reports regarding the use of our Services.
• Provide, manage, and improve the Services

5-Sharing with Third-Party

• Theroyalbpo provides tools through the Service that enable you to import and export information, including User Content, to and from third-party services. Third-party services are not under Theroyalbpo’s control, and Theroyalbpo is not responsible for any third-party service’s use of your exported information.
• We do not share your information with any third parties unless required to do so by any statutory authorities under any law in force.

6-How long is the data kept?

We will keep Personal Information regarding you only as long as it is necessary, having regard to the purpose of the processing. This means that Personal Information collected and processed will be stored for as long as you have an account and required by law.

7-Data Security and Integrity

The security, integrity, and confidentiality of your Personal Information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use, and modification.

8-Changes to this Privacy Policy

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements, or for other purposes. We shall provide notice to you through the contact details provided to us by you.

9-Contact in case of grievances

M Bilal Tariq is the data controller for the processing of your Personal Information handled by us. If you have any concerns about privacy please contact us with a thorough description and we will try to resolve the issue for you at the earliest.

Contact Information: | Name: M Bilal Tariq | Email: info@theroyalbpo.com

10-How do we use cookies?

We collect information about your activity on our Services using tracking technologies such as cookies, flash cookies, and web beacons.

11-Changes To This Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available on our website at www.theroyalbpo.com